Terms & Conditions

ARRIVAL

We recommend that you arrive at our spa reception 1 hour prior to your first scheduled appointment. This will allow us to discuss your requirements and fill in your consultation form. Arriving early will also allow you enough time to take advantage of our facilities. Please be advised that late arrivals will result in a reduction of treatment time and the full treatment price will still apply.

CANCELLATIONS

A 50% charge will apply to all treatment cancelled within 4 hours of your schedule time. For non-arrivals of treatments, the full price of the service will be charged.

VALUABLES

Iridium Spa and the hotel are not responsible for any loss of valuables on spa premises. We advise that you leave any valuables at home or in the safe in your room.

GRATUITIES
Gratuities are entirely at your discretion and although they are welcomed and appreciated they are not expected or requested by any team member.

GIFT VOUCHERS

Give someone the gift of time well spent. Iridium Spa offers Gift Vouchers beautifully packaged and available for a specific experience or any monetary value.

PRICES

All prices are quoted in Indian Rupee (INR) and are subject to change. For your convenience, all prices are inclusive of government and tourism fees as required by local law.

The St. Regis Mumbai adopts additional security measures to ensure the ‘safety and comfort’ of its guests in residence.

In accordance and compliance with local law and regulations, the management may exercise the right to decline entry of multiple non-resident visitors, as well as external food, beverage, and other items including and not limited to arms, alcohol, hookah, speakers, casino tokens/gaming chips and equipment, etc. at its discretion. We appreciate your understanding and compliance.